Contact Us

We're here to help, seven days a week

If you have any questions, please don't hesitate to contact our friendly pharmacy team. You can reach us by phone, email, text or Pharmica live chat.

Email

help@pharmica.co.uk

Text (SMS)

0741 831 0014

Customer service woman

Phone

020 7112 9014

Address

236 Gray's Inn Road
London, WC1X 8HB
United Kingdom

236 Gray's Inn Road, WC1X 8HB, London
United Kingdom

Yasmin

Request a Call Back

We'll call you at atime that suits you

Customer Service Opening Hours

In our commitment to providing the very best customer support possible, our customer service team is available seven days a week.

You can call or ‘live chat’ with a member of our friendly team between the hours outlined below.

Monday - Friday: 8am - 6pm

Saturday: 8am - 1pm

Sunday: 8am - 6pm

For help and support outside of these hours,
please email us or request a callback.

Urgent Care Services

Call 999 in a medical emergency – when someone is seriously ill or injured and their life is at risk.

Medical emergencies can include:

  • loss of consciousness
  • an acute confused state
  • fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • You need medical help fast but it's not a 999 emergency
  • You think you need to go to A&E or need another NHS urgent care service
  • You don't know who to call or you don't have a GP to call
  • You need health information or reassurance about what to do next

Call NHS 111

Call NHS 111 if you urgently need medical help or advice but it's not a life-threatening situation.

Call 999

Call 999 if someone is seriously ill or injured and their life is at risk.

Visit A&E

Only go to A&E in a genuine life-threatening emergency.

Urgent care

Get help for a minor illness or injury at times you can't wait to see your GP.

Ask your pharmacist

Your pharmacist can give you advice for many common minor illnesses.

See your GP

Make an appointment with your GP if you are feeling unwell and it is not an emergency.

Mental health emergencies

Find out how to act if someone has a mental health crisis or acute emergency.

Dental emergency

Find out who to contact if you have a dental emergency.

Urgent Treatment Centres

Urgent treatment centres will provide fast and efficient care closer to home, improve patient care and reduce unnecessary A&E attendances.