Fast, reliable and discreet delivery across the UK
We offer a variety of delivery services for our patients via Royal Mail. Our options start with first-class delivery, and can be upgraded to a tracked service if needed. In addition, we also offer two next-day express delivery services: guaranteed before 1pm, and guaranteed before 9am.
London-based patients also have the option of same-day delivery via courier if they wish. Same-day delivery is charged according to distance, and starts at £4.95.
UK Delivery Options
Usually next working day (including Saturdays). May take up to 3 working days.
Collect from your local Post Office. Usually next working day (including Saturdays). May take up to 3 working days.
Special Delivery 1pm Guaranteed
Guaranteed delivery before 1pm next working day (including Saturdays to residential addresses).
Special Delivery 9am Guaranteed
Guaranteed delivery before 9am next working day (including Saturdays to residential addresses).
Same Day Courier
Same day delivery (available Monday - Friday on orders placed before 4pm and Saturdays on orders placed before 9am).
Orders placed before 4pm Monday-Friday and 11am Saturdays will be dispatched the same day (does not apply to same day orders, which must be placed before 9am on Saturdays).
Due to COVID-19, Royal Mail is currently delivering 9am special delivery orders before 11am, and 1pm special delivery orders before 4pm.
Plain Packaging Guaranteed
With our discreet packaging, you can order in confidence.
We never use our brand name on bills, delivery papers or your bank statement.
All packages are completely plain, without any details of what’s inside or who has sent it.
There is no indication of what’s inside the package or who has sent it. The packaging is plain brown or enclosed in an envelope and completely unmarked.